No, you can't book a same day return using Snap.
Snap tickets are non-exchangeable, non-refundable, non-transferable and non-cancellable.
You’ll be given the option to sign into your Club Eurostar account when making a booking with Eurostar Snap, so you can earn points and bonus points and you'll still have access to our Eurostar Lounges and priority ticket gates if your club tier allows. You can also spend points on Snap bookings.
However, the usual flexible travel perks for Avantage, Carte Blanche and Étoile members will not apply to Eurostar Snap bookings – Snap passengers can't travel on any Eurostar train to their destination on the day of their booking nor hop on the Eurostar train before or after the one booked, for free. The Club Eurostar class upgrade benefit also can’t be used in conjunction with Snap tickets.
For now, you can't book a seat with Snap for kids. If they are under 4, they can travel for free with you without a seat reservation.
Seat selection is not available on Snap for now. If you're travelling as a group, we can't guarantee you'll be seated together.
You can't use a discount code when booking with Snap. But you can use an e-voucher.
You can't book a wheelchair ticket. This is because the fares for wheelchair users available on eurostar.com are cheaper than Snap tickets.
But you can book a space for your/guide/assistance animal or a companion ticket. Just book your ticket using Snap as usual and then call our contact centre to book a companion ticket or a space for your guide/assistance animal. We request you pre-book at least 24 hours before the departure date and time.
Yes, you can. Book your ticket using Snap as usual and then call our contact centre to book a companion ticket or a space for your guide/assistance animal.
We request you pre-book at least 24 hours before the departure date and time.